Delivery Information

We deliver flowers, hampers and gifts to most parts of South Africa. Depending on the product ordered, the delivery method will vary. Flowers and Hampers within the Northern, Southern and Cape Winelands area are delivered by the executing florist but all other wholesale flowers, hampers, gifts and stock items are delivered via courier.


You can help us to ensure a successful delivery takes place by making sure you provide us with accurate delivery information: the full name, telephone number, address and postcode of the recipient. It may also help if you include special delivery instructions (which can be added at check-out) where the property is hard to find or if the recipient is in an office park, university or hospital. Basically, as much accurate information as possible always helps (eg: building name, floor, ward number, departments, etc.).

Same Day Delivery

Flower orders through Bunchesforafrica.com can be delivered on the same day, provided the order is placed and paid for before 11h00 on weekdays and 09h00 on Saturdays. We cannot guarantee a specific time but will do our very best to meet your requests. Normal delivery times for florists are between 08h00 and 17h00 weekdays and 10h00 and 14h00 on Saturdays.
There are no deliveries on Sundays or Public Holidays.

Next Day Delivery

If you would like your order delivered the next day or in advance we, again, cannot guarantee a specific delivery time but can guarantee the order will be delivered on the day you have selected (providing the recipient is there to accept delivery).
What happens if the Person I'm sending to isn't there?
This does happen from time to time and, when it does, our florists follow a fail-safe procedure. If there's nobody home, they will leave a card to say they called, inviting the gift recipient to contact them and arrange a convenient time for delivery or collection. They may also leave the gift with a neighbour or colleague and will contact the recipient informing them of this arrangement.

Specific Delivery Times

Specific delivery times cannot be guaranteed. Deliveries are made between 8am and 6pm Monday to Friday. (Some of our florists also deliver on Saturday mornings). If you would like to request a morning or afternoon delivery you may do so, but there will be an additional charge. Unfortunately we cannot offer a specific morning or afternoon delivery service for couriered products.

Complications

If you are ordering flowers, hampers and gifts for a special occasion or if there is a deadline to when the gift must be received, please ensure that we have a way of contacting you. Complications arise (for instance, you're sending a gift to a friend in hospital and they've been discharged) and the sooner we are able to get in touch with you to find an alternative solution the sooner the gift can be delivered successfully.